How we handle your data

SayLess Academy is a sales-training product operated by Ronnell Richards. Membership, courses, and certification content are delivered through this website and connected partner platforms.

Where accounts are required, sign-in is handled by our hosting and backend providers using standard authentication practices. Credentials are never visible to SayLess Academy staff.

We collect the information you provide directly (such as name and email when joining the membership or submitting a form) and basic analytics needed to operate the site. We do not sell your personal information.

SayLess Academy uses third-party services to host the site, process payments for membership and courses, and schedule calls. These providers receive only the data needed to perform their function.

We use a small number of cookies and standard web analytics to understand site usage and improve the experience. You can control cookies through your browser settings.

We keep account and purchase information for as long as your account is active or as required to provide the service. You can request deletion of your personal data by contacting us.

Platform-level capabilities (hosting, transport encryption, backend access controls) are provided by our infrastructure partners. Account-level practices — strong passwords, keeping your email secure, and limiting who you share access with — are your responsibility.

To report a security concern, request data deletion, or ask a privacy question, book a call at calendly.com/ronnellrichards.